TRAY solutions built the TRAY app as a Freemium app. This SERVICE is provided by TRAY solutions at no cost and is intended for use as is.
This page is used to inform visitors regarding my policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
Information Collection and Use
For a better experience, while using our Service, I may require you to provide us with certain personally identifiable information. The information that I request will be retained on your device and is not collected by me in any way.
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our app, site, or in-person consultations. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it. The app does use third party services that may collect information used to identify you.
I want to inform you that whenever you use my Service, in a case of an error in the app I collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.
How do we collect information from you?
We collect information from you:
• when you make a profile or sign in on our app
When you check-in through our app at one of our affiliated partner restaurants
• when you make an order or make a payment
• when you make an enquiry on our website or app
• when you visit our app or website
You may be asked to submit personal information about yourself when you sign up. We will collect this information so we can fulfill your TRAY Solutions dine-in experience.
When you make a booking:
TRAY Solutions collects information such as:
• e-mail address
• cellphone number
• dietary requests
• marketing preferences (whether you opt-in or opt-out)
When you dine at a certain affiliated partner restaurant
• marketing responses (where applicable)
• survey responses
• current and past restaurant visit details
• what you order and the cost of that order including gratuities
When you access our site or app:
There is “Device Information” about your computer hardware and software that is automatically collected by TRAY Solutions This information can include:
• device type (e.g. mobile, computer, laptop, tablet)
• operating system
• IP address
• browser type
• browser information (e.g., type, language, and history)
• domain names
• access times
• referring website addresses
other data about your device to provide the services as otherwise described in this policy.
If you use our website, we may receive your generic location (such as city or neighbourhood).
You may submit your CV if you’re interested in working for us to TRAY Solutions2019@uofthatchery.ca. This information may include:
• personal details
• employment details
• salary history
• other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at email@example.com
How is your information used?
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example service providers, third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at firstname.lastname@example.org
You have a right to request a copy of the personal information that TRAY Solutions holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: email@example.com
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods):
For as long as you have an account with the app.
Security and Cookies
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognize you when you visit.
Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
• Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What happens if our business changes hands?
In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. (When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.)
I may employ third-party companies and individuals due to the following reasons:
I want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
I value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security.
Links to Other Sites
These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do necessary actions.